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Table of Contents

Think

Assess

 Patient: Autonomy

 Practitioner: Beneficence & Nonmaleficence

 Public Policy: Justice

Conclude

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54. Surrogate Decision-Making


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Excellence is never an accident. It always results from high intention, sincere effort, and intelligent execution; it represents the wise choice of many alternatives — choice, not chance, determines destiny.
~ Aristotle

Abstract

The patient’s autonomy is the prime directive in medicine, with the patient being in the best position to determine their own best interests. In cases where the patient lacks decisional capacity, a durable power of attorney for health care is used to determine the surrogate who will make medical decisions on the patient’s behalf. The surrogate must make decisions based on the patient’s reasonable goals, values, and priorities and must be informed about the diagnosis, prognosis, treatment options, risks, and benefits. The medical practitioner has a professional responsibility to maximize the patient’s best interests and use the moral principles of beneficence (do good) and nonmaleficence (do no harm). If differences cannot be resolved, an ethics consultation is the next step, with a court order being necessary in some cases. The medical standards of care must be followed if there is no evidence of the patient’s reasonable goals, values, and priorities. With minors, the practitioner, surrogate, and state have the interest of protecting and maximizing the minor patient’s best interests as determined by medical standards of care. The Self-Determination Act of 1990 supports both patient informed consent and surrogate decision-making.

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Think  

[54:1] Medicine’s prime directive is to maximize the patient’s best interests as determined by the patient’s reasonable goals, values, and priorities. Since the Age of Enlightenment, liberalism, as espoused by John Locke, has bolstered the position that patients not only have individual rights and liberties of self-determination but that patients are in the best position for determining what will maximize their own best interests.

[54:2] But situations can occur when the patient no longer has decisional capacity and has no written living will to document and instruct what treatment options should be chosen or pursued. Without specific patient instructions in the medical records and without a living will, the next level of authority is the durable power of attorney for health care (POA). The durable power of attorney for health care (POA) is a legal document that delineates who will be the patient’s surrogate for making medical decisions on their behalf if they lose decisional capacity.

[54:3] If there is no durable power of attorney for health care (POA), then decisional authority will be sought typically in the following order:

  • 1. guardian,
  • 2. spouse,
  • 3. adult offspring,
  • 4. either parent,
  • 5. any adult sibling,
  • 6. any adult grandchild,
  • 7. close friend,
  • 8. guardian of the estate,
  • 9. temporary custodian.

[54:4] The order of the list is based on the assumption that those higher up on the list will be in a better position to represent the patient’s best interests. The goal of the surrogate is not to make decisions based on what the surrogate themselves would do or based on the surrogate’s values, goals, and priorities; rather, the surrogate must make decisions as if the surrogate were the patient using the patient’s reasonable goals, values, and priorities.

Assess
Patient: 1) Autonomy

[54:5] If a patient lacks decisional capacity and has no documented decisional wishes in the medical record and no living will, then a surrogate will be determined by a durable power of attorney for health care (POA) and if that does not exist then through the use of a state-determined prioritized list. The goal is for the surrogate to make an informed consent decision as close as possible to what the patient would have made if they still had decisional capacity.

[54:6] This means that just like the patient, the surrogate must be substantially informed about the diagnosis, prognosis, treatment options, risks and benefits, and have the opportunity to have all their questions answered. This is why practitioners should encourage the patient to allow the surrogate to be part of the patient-practitioner relationship before the patient loses their decisional capacity, so that the surrogate can gain better understanding as to how the patient would like their medical decisions made.

Practitioner: 2) Beneficence & 3) Nonmaleficence

[54:7] The medical practitioner’s professional responsibility is the same as the surrogate’(s) responsibility concerning maximizing the patient’s best interests in accordance with the patient’s reasonable goals, values, and priorities. The practitioner’s and surrogate’(s) obligations are also to use the moral principles of beneficence (do good) and nonmaleficence (do no harm) when making decisions on the patient’s behalf.

[54:8] If the medical practitioner and surrogate have unresolvable differences and disagree on what the patient would have chosen during this collaborative decision-making process, then an ethics consultation would be the next step to take. If that does not resolve the issue, then perhaps a court order might be necessary. The extent to which the practitioner must pursue other decisional mandates for the protection of the patient is context-determined.

[54:9] If there is no evidence of the adult patient’s reasonable goals, values, and priorities, then the medical practitioner and patient’s surrogate are obliged to default to the medical standards of care. If two or more surrogates, at the same level of decisional authority, cannot agree on what medical decision should be made for the patient, then that also is when an ethics consult could be of benefit. Although ethics consults are only recommending bodies, and not decision-makers, ethics consults will provide an outside perspective, clarify surrogate misunderstandings, and help the surrogates focus on their decision-making rationale.

[54:10] Minor patients have never been legally competent, and therefore, there are no reasonable goals, values, and priorities of the patient to appeal to for decision-making. With minors, the practitioner, surrogate, and the state, have the interest to protect and maximize the minor patient’s best interests, as determined by medical standards of care. If medical standards of care is violated, then the practitioner has a professional, legal, and ethical obligation to intervene through the use of an ethics consultation, institutional reporting, and, if necessary, a court order for the protection of the minor patient.

Public Policy: 4) Justice

[54:11] The Self-Determination Act of 1990 was put in place for making sure that patients were aware of their right to make informed decisions, with practitioners regularly inquiring as to whether or not a patient has executed an advance directive, and if executed, making sure that the directive has been documented in the patient’s medical record. As much as public policy has supported the liberal notion of patient informed consent for the authorization of a practitioner to provide treatment, public policy has also supported surrogate decision-making.

Conclude

[54:12] The medical practitioner must inform the surrogate of all relevant information, as if they were the patient, and ensure, as much as possible, that the medical decision of the surrogate is what the patient would have chosen for themself, not what the surrogate would choose if they were to be in that situation.

[54:13] In summary, when a patient lacks decision-making capacity, a durable power of attorney for healthcare is used to determine a surrogate who will make medical decisions on their behalf based on the patient’s reasonable goals, values, and priorities. Surrogates must be informed about the diagnosis, prognosis, treatment options, risks, and benefits. The medical practitioner has a professional responsibility to maximize the patient’s best interests and use the moral principles of beneficence and nonmaleficence. If differences cannot be resolved, an ethics consultation is the next step, with a court order being necessary in some cases. The Self-Determination Act of 1990 supports both patient informed consent and surrogate decision-making.

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54. Review Questions

1. Without specific patient instructions in the medical records and without a living will, the next level of authority is the durable power of attorney for health care (POA).

2. The goal of the surrogate is to make decisions as if the surrogate were the patient using the patient’s reasonable goals, values, and priorities.

3. Just like the patient, the surrogate must be substantially informed about the diagnosis, prognosis, treatment options, risks and benefits and have the opportunity to have all the surrogate’s questions answered.

4. The practitioner’s and surrogate’(s) responsibility is to maximize the patient’s best interests in accordance with the patient’s reasonable goals, values, and priorities.

5. If two or more surrogates, at the same level of decisional authority, cannot agree on what medical decision should be made for the patient, then that is when an ethics consult can be beneficial.

6. Ethics consults are decision-making bodies requiring compliance from the practitioner and surrogate.

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54. Clinical Vignettes

1. Ms. Lily Reed is a 72-year-old retired teacher who was admitted to the hospital with severe heart failure. Despite initial interventions, her condition has worsened, and she is now experiencing multi-organ failure. She has been intubated and placed on a ventilator, and her medical team has determined that she lacks decisional capacity. Ms. Reed has no living will or advanced directive, but her daughter has been designated as her durable power of attorney for healthcare (POA). The medical team has explained to the daughter that her mother's prognosis is poor and that she is unlikely to survive without life-sustaining measures. The daughter, however, is deeply religious and believes that it is not her place to end her mother's life. The ethical question is whether to follow the daughter's wishes or transition Ms. Reed to comfort measures.

2. Ms. Ana Hill is a 60-year-old retired nurse who was admitted to the hospital after experiencing chest pain, shortness of breath, and fatigue. Initial assessments suggest that Ms. Hill might have congestive heart failure or a pulmonary embolism. She has two adult children, both of whom are listed as having equal decisional authority as her healthcare surrogates. However, Ms. Hill's children cannot agree on what medical decision to make regarding their mother's care. One believes that their mother would want to receive aggressive treatment to prolong her life, while the other thinks that their mother would not want to go through invasive interventions if her condition worsens. An ethics consultation is called to help Ms. Hill's children reach a consensus on the best course of action for their mother's care.

3. Ms. Victoria Wyatt is a 68-year-old retired school teacher who is admitted to the hospital with acute respiratory distress syndrome. She is intubated and placed on a ventilator. Ms. Wyatt has no advance directives or surrogate decision-maker identified. The medical team has exhausted all treatment options and the patient is not responding to therapy. The medical team believes that it is time to consider end-of-life care. The ethical question in this case is who should make the decision for Ms. Wyatt, given that she lacks decisional capacity, has no advance directives or identified surrogate decision-maker, and the medical team is recommending end-of-life care.

4. Ms. Julia Allen is a 70-year-old retired teacher who has been diagnosed with advanced lung cancer. She has been hospitalized for severe respiratory distress and is not able to make her own medical decisions. She has no durable power of attorney for healthcare (POA) and no known family members. The medical team is considering the use of AI surrogate decision-making to determine her medical care. What is the ethical question in this scenario?

5. Ms. Rachel Taylor is a 70-year-old retired teacher who has been diagnosed with advanced lung cancer. She has been hospitalized for severe respiratory distress and is not able to make her own medical decisions. She has no durable power of attorney for healthcare (POA) and no known family members. The medical team is considering the use of telemedicine to connect with a surrogate decision-maker who is located in a different country. What is the ethical question in this scenario?

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54. Reflection Vignettes

1. Dr. Olivia Lee, a 45-year-old attending practitioner, is caring for a patient in the ICU who lacks decisional capacity. The patient's surrogate has been making medical decisions, but Dr. Lee believes that the surrogate is making decisions based on their own goals, values, and priorities, rather than the patient's. As a medical practitioner, Dr. Lee understands that the prime directive in medicine is to maximize the patient's best interests based on the patient's reasonable goals, values, and priorities. She recognizes that the surrogate must be informed about the diagnosis, prognosis, treatment options, risks, and benefits, and must make decisions based on what the patient would have chosen if they had decisional capacity. If differences cannot be resolved, an ethics consultation is the next step, with a court order being necessary in some cases. Dr. Lee knows that the medical standards of care must be followed if there is no evidence of the patient's reasonable goals, values, and priorities, and she is committed to ensuring that the patient's best interests are being served.

Think

Assess

  Patient: Autonomy

  Practitioner: Beneficence & Nonmaleficence

  Public Policy: Justice

Conclude

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2. Dr. Jane Miller, a 38-year-old family practitioner, sees a 65-year-old retired teacher named Susan Johnson in her office for a routine check-up. During the history and physical exam, Dr. Miller discovers that Ms. Johnson has not yet filled out an advance directive with a living will or durable power of attorney. As a responsible practitioner, Dr. Miller should explain the importance of advance directives to Ms. Johnson, clarify her understanding of what they are and their benefits, and provide her with the necessary forms and guidance to complete them. Dr. Miller can also refer Ms. Johnson to a social worker or other resources to help her make informed decisions about her medical care preferences and appoint a surrogate decision-maker. It is essential for Dr. Miller to respect Ms. Johnson's autonomy and ensure that she has the opportunity to exercise her right to make informed decisions about her healthcare.

Think

Assess

  Patient: Autonomy

  Practitioner: Beneficence & Nonmaleficence

  Public Policy: Justice

Conclude

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54c*

A patient is on a ventilator in the ICU for severe pneumonia. The patient does not have decisional capacity, no oral or written preferences, no living will, and no durable power of attorney are on record. The patient’s condition continues to deteriorate. The patient’s older offspring wants to withdraw life-support, but the patient’s younger offspring disagrees. What should be done?

  • A. Since the surrogates disagree, it is up to the practitioner to decide.
  • B. Err on the side of life and keep providing life-support.
  • C. Encourage discussion and help the surrogates form a consensus.
  • D. Get a court order to appoint an independent proxy.
  • E. Get hospital risk management involved and have them assess the situation.

Think

Think

Assess

  Patient: Autonomy

  Practitioner: Beneficence & Nonmaleficence

  Public Policy: Justice

Conclude

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